1. To access your phone portal, type portal.trueipsolutions.com into your web browser. You will be directed to the login screen shown below. Your Login Name is your extension followed by your domain (i.e. 6711@Robeson.edu). Your Password is a series of numbers, usually 4 to 6 digits. 


Note: If you do not know your password, click the forgot password option and then enter your extension@robeson.edu to receive an email to reset your password. If you are still unable to login please contact I.T. Support at 910-272-3566 Option 1.






2. Click on "Answering Rules" and then edit the "Default Active" Rule.





3. In the Call Forwarding area shown below Check the "Always" option and add the phone number you would like to forward all your calls to.