How-To

Line-by-line steps.

Connect to Guest Wireless Network
                Robeson Community College (RCC) provides complementary wireless Internet access for our students on campus each [i]business day. From yo...
Thu, Mar 5, 2020 5:03 PM
How To Add A Network Printer
Click on “Start” button and type \\printserver in the box as shown in the picture, and press the “Enter” key. A window of a list of printers will appear. ...
Thu, Mar 5, 2020 4:40 PM
Connect to Guest Wireless Network (Detailed)
RCC Guest Wireless Access     Any device or service equipment not purchased by Robeson Community College (RCC) is considered a personal system. All BY...
Thu, Mar 5, 2020 4:24 PM
Install Microsoft Office 365
See attached video or follow the steps below:  Visit www.office.com and select Sign In   Login with your company email ad...
Mon, Mar 16, 2020 6:26 PM
Install VMWare Horizon Client Desktop Computer
Visit https:\\go.robeson.edu and Install VMWare Horizon Client. Add the URL go.robeson.edu into the server address and click connect. ...
Tue, Aug 6, 2024 10:30 AM
Send Voicemail to Email with The Phone Portal
1. To access your phone portal, type portal.trueipsolutions.com into your web browser. You will be directed to the login screen shown below.  Your Login Nam...
Wed, Aug 30, 2023 12:57 PM
Transferring Calls
Transferring Calls   To perform a blind transfer:    1. While on the phone, press the “TRAN” button.    2. Dial the extension or phone n...
Wed, Mar 18, 2020 5:09 PM
Remote Phone Conference Bridge
Connecting To Your Remote Phone Conference Bridge     1. Dial 910-272-3310 on your telephone.    2. Follow the prompt and enter your conference br...
Wed, Mar 18, 2020 5:10 PM
How To Access Voicemail From Your Phone
Voicemail   Accessing voicemail from your office:    1. Dial 5001 on your telephone.    2. When asked for your password, enter it follow...
Wed, Mar 18, 2020 5:11 PM
Call Forwarding From Local Phone
Call Forwarding To turn on call forwarding:     1. Lift the handset and listen for the dial tone. x   2. Press *72, followed by the ...
Tue, Aug 6, 2024 10:45 AM