How-To

Line-by-line steps.

Connect to Guest Wireless Network
                Robeson Community College (RCC) provides complementary wireless Internet access for our students on campus each [i]business day. From yo...
Thu, Mar 5, 2020 at 5:03 PM
How To Add A Network Printer
Click on “Start” button and type \\printserver in the box as shown in the picture, and press the “Enter” key. A window of a list of printers will appear. ...
Thu, Mar 5, 2020 at 4:40 PM
Connect to Guest Wireless Network (Detailed)
RCC Guest Wireless Access     Any device or service equipment not purchased by Robeson Community College (RCC) is considered a personal system. All BY...
Thu, Mar 5, 2020 at 4:24 PM
Install Microsoft Office 365
See attached video or follow the steps below:  Visit www.office.com and select Sign In   Login with your company email ad...
Mon, Mar 16, 2020 at 6:26 PM
Install VMWare Horizon Client Desktop Computer
Visit https://view.robeson.edu and Install VMWare Horizon Client. Add the URL view.robeson.edu into the server address and click connect.  ...
Mon, Mar 16, 2020 at 7:20 PM
Send Voicemail to Email with The Phone Portal
1. To access your phone portal, type portal.trueipsolutions.com into your web browser. You will be directed to the login screen shown below. Your Login Name...
Fri, Mar 20, 2020 at 6:27 PM
Transferring Calls
Transferring Calls   To perform a blind transfer:    1. While on the phone, press the “TRAN” button.    2. Dial the extension or phone n...
Wed, Mar 18, 2020 at 5:09 PM
Remote Phone Conference Bridge
Connecting To Your Remote Phone Conference Bridge     1. Dial 910-272-3310 on your telephone.    2. Follow the prompt and enter your conference br...
Wed, Mar 18, 2020 at 5:10 PM
How To Access Voicemail From Your Phone
Voicemail   Accessing voicemail from your office:    1. Dial 5001 on your telephone.    2. When asked for your password, enter it follow...
Wed, Mar 18, 2020 at 5:11 PM
Web phone with TrueIpSolutions
1. To access your phone portal, type portal.trueipsolutions.com into your web browser {PLEASE NOTE this is not compatible with Firefox browser}.  You will b...
Tue, Mar 24, 2020 at 2:03 PM