Open your Google Play Store on your phone

Search for "True Talk Plus"


Find the App and Make sure the icons look correct



After the install Open the App either from the Play store or from the icon on your phone's home page or app drawer


Allow the notifications to get calls



Allow Microphone while the App is being used



Allow Phone Permissions to make and receive calls



Contacts Permissions you can allow or not depending on if you want to call your personal contacts using this app as well (This is personal preference)



If you choose not to allow Contacts you will get the following screen as well Click continue



Follow the prompts for allowing Fullscreen incoming calls Click Next



Click Settings



Click True Talk+



Click the button to Allow display over other apps


Log into your phone extension

Username is your phone extension number example 3566 followed by @robeson.edu {[email protected]}

Password will be your password you set up for your extension if you forgot it, click the Forgot Password button, and type in the username information listed above. You should get an email within 10 minutes with a link to reset the password, if not contact the IT Helpdesk


To make your cellphone app ring when your office extension rings click on the answering rule button in the ribbon


Click on the pencil icon to the far right of the row for rules




Check the box for Simultaneous ring and then add your extension in. When you do it will give you a drop down menu that will show you any phones on your extension (note there may be entries for WebPhone, the old Tips Mobile App, etc) Choose the one you want to add in my case the one with am at the end of it. 


This along with the Include user's extension check box option will ring both my office phone and my True Talk+ app on my Android phone.