Open your Google Play Store on your phone
Search for "True Talk Plus"
Find the App and Make sure the icons look correct
After the install Open the App
- Allow the notifications to get calls
- Allow Microphone while the App is being used
- Allow Phone Permissions to make and receive calls
- Contacts Permissions you can allow or not depending on if you want to call your personal contacts using this app as well (This is personal preference)
Log into your phone extension
Username is your phone extension number example 3566 followed by @robeson.edu {[email protected]}
Password will be your password you set up for your extension if you forgot it, click the Forgot Password button, and type in the username information listed above. You should get an email within 10 minutes with a link to reset the password, if not contact the IT Helpdesk
To make your cellphone app ring when your office extension rings click on the answering rule button in the ribbon
Click on the pencil icon to the far right of the row for rules
Check the box for Simultaneous ring and then add your extension in. When you do it will give you a drop down menu that will show you any phones on your extension (note there may be entries for WebPhone, the old Tips Mobile App, etc) Choose the one you want to add in my case the one with am at the end of it.
This along with the Include user's extension check box option will ring both my office phone and my True Talk+ app on my Android phone.