How-To (phones)

information on phone features and usage

Call Forwarding From Local Phone
Call Forwarding To turn on call forwarding:     1. Lift the handset and listen for the dial tone. x   2. ...
Mon, Aug 24, 2026 8:48 AM
Transferring Calls
Transferring Calls   There are two methods to transfer a call between extensions, Blind Transfer and Assisted Transfer. Blind T...
Mon, Aug 24, 2026 8:48 AM
Voicemail personal Greeting
Voicemail Personal Greeting       To use this service:    1. Lift the handset and listen for th...
Mon, Aug 24, 2026 8:48 AM
How To Access Voicemail From Your Phone
Voicemail   Accessing voicemail from your office:   1. Dial 5001 on your telephone.    2. When aske...
Mon, Aug 24, 2026 8:48 AM
Send Voicemail to Email with The Phone Portal
1. To access your phone portal, type portal.trueipsolutions.com into your web browser. You will be directed to the login screen shown below.&nb...
Mon, Aug 24, 2026 8:48 AM
Answering your Phone remotely
1. To access your campus phone while remote visit https://phones.robeson.edu      Click on the Log in with Office 365 button ...
Mon, Aug 24, 2026 8:48 AM
Forwarding Your Phone Extension with TrueIpSolutions Portal
1. To access your phone portal, type portal.trueipsolutions.com into your web browser. You will be directed to the login screen shown below.  Your ...
Mon, Aug 24, 2026 8:48 AM
Forward your phone extension from your phone
1. Select Menu while not actively in a call. 2. On the Menu Options, navigate to Features using the left, right, up and down arrows on the gray phone sel...
Mon, Aug 24, 2026 8:48 AM
How to answer your office extension with True Talk + on Android
Open your Google Play Store on your phone Search for "True Talk Plus" Find the App and Make sure the icons look correct A...
Mon, Aug 24, 2026 8:48 AM
Button Builder - Phones
Button Builder is a tool used to set Soft Keys on your phone. To utilize the feature: Log into the phone portal. https://phones.robeson....
Mon, Aug 24, 2026 8:48 AM