How-To (phones)
information on phone features and usage
Call Forwarding
To turn on call forwarding:
1. Lift the handset and listen for the dial tone. x
2. ...
Mon, Aug 24, 2026 8:48 AM
Transferring Calls
There are two methods to transfer a call between extensions, Blind Transfer and Assisted Transfer.
Blind T...
Mon, Aug 24, 2026 8:48 AM
Voicemail Personal Greeting
To use this service:
1. Lift the handset and listen for th...
Mon, Aug 24, 2026 8:48 AM
Voicemail
Accessing voicemail from your office:
1. Dial 5001 on your telephone.
2. When aske...
Mon, Aug 24, 2026 8:48 AM
1. To access your phone portal, type portal.trueipsolutions.com into your web browser. You will be directed to the login screen shown below.&nb...
Mon, Aug 24, 2026 8:48 AM
1. To access your campus phone while remote visit https://phones.robeson.edu Click on the Log in with Office 365 button
...
Mon, Aug 24, 2026 8:48 AM
1. To access your phone portal, type portal.trueipsolutions.com into your web browser. You will be directed to the login screen shown below. Your ...
Mon, Aug 24, 2026 8:48 AM
1. Select Menu while not actively in a call.
2. On the Menu Options, navigate to Features using the left, right, up and down arrows on the gray phone sel...
Mon, Aug 24, 2026 8:48 AM
Open your Google Play Store on your phone
Search for "True Talk Plus"
Find the App and Make sure the icons look correct
A...
Mon, Aug 24, 2026 8:48 AM
Button Builder is a tool used to set Soft Keys on your phone.
To utilize the feature:
Log into the phone portal. https://phones.robeson....
Mon, Aug 24, 2026 8:48 AM