Getting Started

New students and staff can check here for quick answers to common issues.

Password Requirements Quick Reference
New passwords need to be at least 14 characters in length. They also need to satisfy any 3 of these 4 requirements: At least 1 English upp...
Fri, Dec 6, 2024 2:39 PM
Faculty/Staff Login Q&A
1. My first day of work is today.  When will my account be ready? It may take upward of 4 hours after all HR processes are completed for your...
Fri, Dec 6, 2024 12:46 PM
Student Login Q&A
1. I was just notified by Admissions that I have been accepted.  When will my account be ready? It may take upwards of 4 hours after your acc...
Mon, Dec 9, 2024 3:00 PM
Default Password Format
Faculty/Staff - First initial of first name capitalized, first initial of last name lowercase, last six digits of SSN, "_RCCemp!" Example - ...
Fri, Dec 6, 2024 2:37 PM
Reset Password/Forgot Password - NOV 2024 UPDATE
1. To reset your password, go to support.robeson.edu and click "Password Reset". 2. This will direct you to the page below. &nb...
Mon, Dec 9, 2024 9:10 AM
Enroll into MFA
Multi-factor authentication is an electronic authentication method in which a user is granted access to a website or application only after successfully pre...
Mon, Dec 9, 2024 9:12 AM
Microsoft Authenticator
Install the correct Authenticator application
Wed, Dec 11, 2024 8:23 AM