Getting Started

New students and staff can check here for quick answers to common issues.

Password Requirements Quick Reference
New passwords need to be at least 14 characters in length. They also need to satisfy any 3 of these 4 requirements: At least 1 English uppercase c...
Thu, Sep 24, 2026 1:30 PM
Faculty/Staff Login Q&A
1. My first day of work is today.  When will my account be ready? It may take upward of 4 hours after all HR processes are completed for your...
Tue, Aug 4, 2026 3:26 PM
Student Login Q&A
1. I was just notified by Admissions that I have been accepted.  When will my account be ready? It may take upwards of 4 hours after your acc...
Mon, Aug 24, 2026 7:41 AM
Default Password Format
Faculty/Staff - First initial of first name capitalized, first initial of last name lowercase, last six digits of SSN, "_RCCemp!" E...
Thu, Sep 24, 2026 1:31 PM
Reset Password/Forgot Password - NOV 2024 UPDATE
1. To reset your password, go to support.robeson.edu and click "Password Reset". 2. This will direct you to the page below. &nb...
Thu, Aug 20, 2026 3:57 PM
Enroll into MFA
Multi-factor authentication is an electronic authentication method in which a user is granted access to a website or application only after successfully pre...
Thu, Sep 24, 2026 8:24 AM
Accessing OneDrive For Business Via Web Page
Visit Support.robeson.edu and click on "Messages" to take you to your Robeson Email online. Enter Your Robeson Community College Emai...
Thu, Sep 24, 2026 2:43 PM
Accessing Office/Microsoft 365 Apps from the Web
All students, faculty, and staff have access to Microsoft 365 apps during their time with the College.  To access these apps from the convenience o...
Thu, Sep 24, 2026 8:33 AM
Microsoft Authenticator
Install the correct Authenticator application
Thu, Sep 24, 2026 10:09 AM
RCC Canvas Student Guide
How to Access & Navigate Canvas at Robeson Community College You must be logged in to your RCC student account before accessing Canvas — same ...
Thu, Sep 24, 2026 7:42 AM